Bottega Veneta Client Advisor

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with innovative craftsmanship since 1966. Rooted in Italian culture and born in Vicenza, the brand maintains a global outlook while offering exclusive products. As part of the esteemed Kering Group, Bottega Veneta provides a stimulating environment that fosters talent development and internal mobility.

1. Achieve monthly individual sales targets by embodying the brand and utilizing the Bottega Veneta sales approach.
2. Deliver a memorable retail experience through effective initial contact, needs assessment, product presentation, and excellent after-sales service.
3. Learn from the Store Manager and team to maximize business opportunities.
4. Establish and nurture strong, trustful relationships with clients to exceed their expectations.
5. Perform proactively with energy, actively seeking ways to improve results and solve problems.
6. Collect customer feedback on collections and provide it to the Store Manager.
7. Gather information on competitor activity through visits and media analysis.
8. Contribute to teamwork, adapt to different personalities, and provide and seek support from colleagues.
9. Ensure the store's interior and exterior are maintained to company standards.

1. Minimum 2 years of relevant experience in the luxury retail industry.
2. Possess initiative, meticulousness, and attention to detail.
3. Demonstrate enthusiasm and passion for the brand and retail industry.
4. Ability to work independently with minimal supervision.
5. Prior experience in the luxury industry preferred but not mandatory.
6. Ability to communicate in English and Chinese.
7. Team player with the ability to perform in a fast-paced environment.

1. Sales and customer service expertise
2. Strong communication and interpersonal skills
3. Proactive problem-solving abilities
4. Ability to adapt to different personalities
5. Attention to detail and meticulousness

A minimum of 2 years of relevant experience in the luxury retail industry is required.

The role offers the opportunity to join a global luxury group with endless possibilities for learning and growth. Kering is committed to talent development and fostering internal mobility within a stimulating and fulfilling workplace environment.

Kering values diversity in all its forms and believes it enriches the workplace. The company promotes a culture of inclusion, encouraging employees to express their talents individually and collectively, and is committed to being an Equal Opportunity Employer.