Berluti Retail Client Advisor

Miami • USA

Monday, March 31, 2025

Berluti, a prestigious name in the luxury fashion industry, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation. Berluti is celebrated for its exquisite craftsmanship and sophisticated style, offering a unique blend of tradition and modernity. As an employer, Berluti is dedicated to fostering a diverse and inclusive environment, valuing the unique contributions of each team member.

1. Act as a brand ambassador and direct link between Berluti and its customers.
2. Ensure the highest level of customer service through an exceptional selling ceremony.
3. Develop a local and international client book, recruiting and nurturing top clients.
4. Meet individual and store sales targets.
5. Incorporate product knowledge and brand history into the selling ceremony to maximize sales and build client loyalty.
6. Capture and manage customer information for database entry.
7. Follow up on client concerns, inquiries, and maintain customer correspondence.
8. Assist in visual merchandising and general housekeeping to maintain store image.
9. Support shipping, receiving, and inventory control as required.

1. Minimum 3 years of retail sales and client service experience, preferably in luxury consumer goods.

1. Strong drive for business results.
2. Passion for creativity, fashion, and the Berluti brand.
3. Ability to develop strong and lasting relationships through communication and organization.
4. Fluency in English; additional language skills are a plus.

Candidates must have a minimum of 3 years of experience in retail sales and client service, ideally within the luxury consumer goods sector.

Hourly rate plus opportunity for bonus and commission.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts/perks, and two retirement plans with employer contributions.

Berluti is committed to creating an inclusive and diverse workplace, celebrating the unique contributions of each team member. The company fosters a culture of creativity, innovation, and excellence, encouraging employees to thrive in a supportive and dynamic environment.