Balenciaga Store Director

Orlando • USA

Tuesday, January 7, 2025

Balenciaga, a prestigious name in the luxury fashion sector, operates under the esteemed Kering Group, known for its portfolio of iconic brands. As an employer, Balenciaga is dedicated to fostering a dynamic and inclusive workplace that encourages professional growth and development within the brand and across the Kering conglomerate.

1. Define, execute, and monitor the store action plan to achieve sales targets and key performance indicators (KPIs).
2. Analyze sales results daily, weekly, and monthly, ensuring constant assessments and adjustments.
3. Understand and monitor the local business environment, including market trends and competition.
4. Identify growth opportunities and execute actions accordingly.
5. Communicate high-quality feedback and reports to headquarters and store team.
6. Oversee and ensure accurate weekly payroll reporting for the store team.
7. Complete monthly store schedules reflecting business needs.
8. Create and maintain a positive work environment consistent with Balenciaga's values.
9. Recruit, develop, and retain top talent in collaboration with the Head of Retail and HR.
10. Provide structured feedback and conduct individual appraisal interviews biannually.
11. Act as a Balenciaga ambassador, promoting brand culture internally and externally.
12. Ensure store image and client experience align with corporate standards.
13. Lead by example in client engagement and service.
14. Ensure compliance with legal, safety, security, and internal requirements.
15. Manage store operations, including opening, closing, and inventory activities.
16. Maintain a cost-conscious approach to protect the company's bottom line.

1. 3 to 5 years of successful experience in a managerial position within the luxury retail industry, managing a team of at least 20 people.
2. Commitment to innovative projects and inclusive leadership style.
3. High sensitivity to client experience and loyalty.
4. Exceptional interpersonal and persuasive skills.
5. Precision and strong organizational skills.
6. Adaptability, openness, and dynamic listening abilities.

1. Mastery of digital skills.
2. Strong leadership and team management capabilities.
3. Excellent communication and interpersonal skills.
4. Ability to analyze market trends and implement strategic action plans.
5. Proficiency in managing store operations and compliance.

3 to 5 years in a managerial role within the luxury retail sector, overseeing a team of 20 or more.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the brand and the Kering Group. Employees are empowered to create and sustain high-performing teams.

Balenciaga is committed to fostering a diverse and inclusive workforce, enriching the workplace and client experience. The company values diversity in all its forms and is an Equal Opportunity Employer, selecting talents based on competencies and alignment with brand values.