Balenciaga Sales & Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and has since been a beacon of modern couture. As part of the Kering Group, Balenciaga continues to push the boundaries of fashion with innovative collections and a commitment to social responsibility. The brand is renowned for its avant-garde designs and its dynamic engagement with the digital world, maintaining its status at the forefront of fashion innovation.

1. Achieve daily and monthly sales targets and key performance indicators using effective sales techniques.
2. Act as a host for customers, fostering strong and enduring client relationships.
3. Maintain and expand product knowledge to deliver exceptional customer service.
4. Replenish stock and ensure high standards of merchandise presentation and quality control.
5. Maintain store cleanliness and adhere to visual merchandising standards.
6. Support and comply with all store processes and follow-up activities.

1. Previous experience in a multinational brand environment, preferably in a related field.

1. Strong product and fashion sensitivity with knowledge of current trends.
2. Excellent command of both spoken and written English and Chinese.
3. Proficiency in MS Office and other digital tools.
4. Strong sense of responsibility and team spirit.
5. Ability to work effectively under pressure in a fast-paced environment.

Experience in a multinational brand environment is required, with a preference for those with related experience.

Balenciaga offers opportunities for professional development within the House and the Kering Group, fostering a stimulating and fulfilling workplace environment.

Balenciaga is committed to fostering a diverse and inclusive workforce, believing that diversity enriches the workplace and enhances the client experience. As an Equal Opportunity Employer, the brand values competencies and alignment with brand behaviors, supporting employees to reach their full potential.