Balenciaga Sales Associate

Balenciaga, a revered name in the luxury fashion industry, is part of the esteemed Kering Group. Established in 1917 by Cristóbal Balenciaga, the brand is renowned for its avant-garde and uncompromising designs. With a rich history rooted in Paris since 1937, Balenciaga continues to influence global fashion trends under the creative direction of Demna. The brand's collections, spanning ready-to-wear, leather goods, footwear, and accessories, are celebrated worldwide for their innovative style and craftsmanship.

1. Provide exceptional customer service and sales support.
2. Present and maintain the brand image and product knowledge.
3. Offer personalized advice to enhance customer satisfaction and drive sales.
4. Handle transactions and manage tax refund processes.
5. Coordinate alterations and follow up with clients.
6. Maintain and update customer database.
7. Receive, label, and display products.
8. Replenish stock and organize the store.
9. Prepare and participate in inventory counts.
10. Organize stockroom and contribute to qualitative and quantitative reporting.

1. Proven experience in luxury fashion retail, particularly in ready-to-wear, accessories, or footwear.
2. Excellent interpersonal and listening skills.
3. Persuasive with a strong sense of service and presentation.
4. Deep product and fashion sensitivity, ideally with an existing client book.
5. Fluent in English and preferably a third language.

1. Customer service excellence
2. Sales and upselling techniques
3. Product presentation
4. Client relationship management
5. Multilingual communication

Proven experience in luxury fashion retail, particularly in ready-to-wear, accessories, or footwear.

Balenciaga offers a stimulating and supportive work environment, fostering professional growth within the brand and the Kering Group.

Balenciaga is committed to fostering diversity and inclusivity within its teams, believing that diversity enriches the workplace and enhances the customer experience. The brand promotes equal opportunity and values-driven recruitment, focusing on talent and alignment with brand values.