Balenciaga Sales Associate

Balenciaga, an illustrious name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917 and established in Paris in 1937. Renowned for redefining modern haute couture, Balenciaga continues to embody the visionary spirit of its founder through bold collections of ready-to-wear for both women and men, accessories, and art objects. As part of the Kering Group, Balenciaga is committed to digital innovation, social and environmental responsibility, and remains at the forefront of modernity. The brand's dedication to excellence is reflected in its avant-garde designs and its continuous pursuit of innovation.

1. Greet, advise, and sell to clients while maintaining a high standard of service.
2. Present the Balenciaga brand and products in a relevant and impactful manner.
3. Provide personalized advice to clients to enhance sales and expand the client database.
4. Handle transactions and manage tax refunds efficiently.
5. Oversee alterations and follow up with clients.
6. Collect client information for database updates and follow-ups.
7. Receive, label, and display products in the boutique.
8. Replenish stock and maintain the boutique's organization.
9. Prepare and participate in inventory counts.
10. Organize and manage stock storage.
11. Contribute to qualitative and quantitative sales reporting.

1. Proven experience in luxury ready-to-wear, accessories, or footwear sales.
2. Exceptional interpersonal skills and a strong ability to listen.
3. Persuasive with excellent presentation and service orientation.
4. Strong product and fashion sensitivity, ideally with an existing client book.
5. Bilingual in English, with proficiency in a third language preferred.

1. Customer service excellence
2. Sales and upselling techniques
3. Product knowledge
4. Inventory management
5. Communication and interpersonal skills

Confirmed experience in luxury retail sales, particularly in ready-to-wear, accessories, or footwear.

Balenciaga offers a stimulating and fulfilling work environment, with a focus on professional development within the Maison and the Kering Group. The company fosters high-performing teams and encourages employees to reach their full potential.

Balenciaga is dedicated to fostering a diverse workplace, believing that diversity in all forms enriches the work environment and enhances the client experience. The company is committed to equal opportunity and values-driven recruitment, ensuring all candidates are evaluated based on skills and alignment with brand values.