Balenciaga Sales Associate
Balenciaga, a distinguished name in luxury fashion, was established by Cristóbal Balenciaga in 1917 in Spain and later in Paris in 1937. As part of the Kering group, Balenciaga is renowned for its avant-garde approach to haute couture, offering bold collections that include women's and men's ready-to-wear, accessories, and art objects. The brand is committed to digital innovation and social and environmental responsibility, maintaining a leading position in modern fashion.
- Provide exceptional customer service and sales support.
- Convey the brand's heritage and Pierpaolo Piccioli's creative vision to clients.
- Offer personalized styling advice to enhance customer experience and drive sales.
- Handle transactions and manage tax-free processes.
- Coordinate alterations and follow up with clients.
- Maintain and update client database.
- Receive, label, and display products.
- Replenish stock and maintain store organization.
- Assist in inventory preparation and execution.
- Contribute to qualitative and quantitative reports.
- Proven experience in luxury ready-to-wear, accessories, or footwear sales.
- Strong interpersonal skills and excellent listening abilities.
- Persuasive with a professional appearance and service-oriented mindset.
- Deep understanding of fashion and product sensitivity, with an existing client book preferred.
- Fluent in English and ideally proficient in a third language.
- Customer service excellence
- Sales and upselling techniques
- Product knowledge and brand storytelling
- Inventory management
- Multilingual communication
Demonstrated experience in luxury fashion sales, particularly in ready-to-wear, accessories, or footwear.
Balenciaga offers a stimulating and fulfilling work environment, fostering professional growth within the brand and the Kering group.
Balenciaga is committed to fostering diversity and inclusivity within its teams. The brand believes that diversity in all its forms enriches the workplace and enhances the customer experience. Balenciaga is an equal opportunity employer, selecting talent based on skills and brand values, and is dedicated to supporting employees' success.

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