Balenciaga Sales Associate

Balenciaga, a distinguished brand within the Kering Group, is renowned for its innovative approach to fashion, consistently setting trends and redefining modern couture. As part of Kering, a global leader in luxury, Balenciaga offers a dynamic and inspiring work environment, fostering creativity and professional growth.

1. Drive sales results by building and maintaining a robust and updated client portfolio.
2. Ensure client satisfaction by consistently delivering Balenciaga's standards of service and values.
3. Engage clients by establishing authentic and long-term relationships, from initial contact to after-sales support.
4. Exhibit the highest level of professionalism and expertise in all interactions, including communication and teamwork.
5. Collaborate with the Stock team to ensure product availability and fulfill client requests.
6. Provide ongoing feedback on client activity and market trends.
7. Maintain display and organization of all areas in accordance with visual merchandising guidelines.

1. Proven experience in a similar role or a role with a transferrable skill set.
2. Ability to thrive in a fast-paced environment with a keen attention to detail.

1. Product sensitivity and strong knowledge of market and fashion trends.
2. Ability to work effectively both in a team and independently.
3. Strong administrative and digital skills.
4. Excellent written and oral communication skills.
5. Fluency in English.

Previous experience in a sales or customer service role within the luxury fashion industry is preferred.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering Group.

Balenciaga is committed to fostering a diverse workforce, believing that diversity enriches both the workplace and the client experience. The company values inclusivity and supports employees in reaching their full potential in a supportive and dynamic environment.