Balenciaga Sales and Client Advisor
Balenciaga, a prestigious name in the world of luxury fashion, was founded by Cristóbal Balenciaga in 1917. Renowned for its avant-garde designs and uncompromising standards, the brand has been a part of the Kering group since 2001. Balenciaga is celebrated for its innovative prêt-à-porter collections, as well as its successful leather goods, footwear, and accessories. Under the creative direction of Demna Gvasalia since 2015, Balenciaga continues to influence global fashion trends.
- Achieve daily and monthly sales targets and KPIs through effective sales techniques.
- Serve as a host for customers, fostering and strengthening relationships.
- Maintain comprehensive product knowledge and deliver exceptional customer service.
- Replenish stock and ensure high standards of merchandise presentation and quality control.
- Uphold store cleanliness, tidiness, and visual merchandising standards.
- Support compliance with store processes and follow-up procedures.
- Experience in a multinational brand environment, with relevant experience as a plus.
- Sensitivity to product and fashion trends.
- Strong sense of responsibility and teamwork.
- Ability to work under pressure in a fast-paced environment.
- Proficiency in both spoken and written English and Chinese.
- Competency in PC skills, including MS Office and other digital tools.
- Sales techniques
- Customer relationship management
- Product knowledge
- Merchandising
- Team collaboration
- Multilingual communication
Prior experience in a multinational brand environment is required, with additional relevant experience considered an advantage.
Balenciaga offers opportunities for professional development within the House and the Kering group, fostering a stimulating and fulfilling work environment.
Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity enriches both the workplace and client experiences. As an Equal Opportunity Employer, the company values competencies and brand-aligned behaviors in its selection process, striving to set employees up for success.

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