Balenciaga Sales and Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, was founded by Cristóbal Balenciaga in 1917. Known for its avant-garde designs and uncompromising standards, the brand has been a part of the Kering group since 2001, a conglomerate renowned for managing a portfolio of esteemed luxury brands. Balenciaga continues to lead the industry under the artistic direction of Demna Gvasalia, offering innovative prêt-à-porter collections, leather goods, and accessories that captivate a global audience.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host to customers, fostering strong and lasting relationships.
3. Maintain comprehensive product knowledge to deliver exceptional customer service.
4. Ensure stock replenishment and uphold high standards of merchandise presentation.
5. Maintain store cleanliness and adhere to visual merchandising standards.
6. Support compliance with all store processes and follow-up procedures.

1. Experience in a multinational brand environment.
2. Fashion sensitivity and knowledge of current trends.
3. Strong sense of responsibility and teamwork.

1. Ability to work under pressure in a fast-paced environment.
2. Proficiency in both spoken and written English and Chinese.
3. Competency in MS Office and other digital tools.

Prior experience in a multinational brand environment is required, with related experience being advantageous.

Balenciaga offers opportunities for professional development within the House and the Kering group, fostering a stimulating and fulfilling workplace environment.

Balenciaga is committed to fostering a diverse workforce, believing that diversity enriches both the workplace and client experience. As an Equal Opportunity Employer, the company values competencies and brand-aligned behaviors, setting employees up for success in a dynamic and inclusive environment.