Balenciaga Sales and Client Advisor

Balenciaga, a distinguished name in the luxury fashion industry, is renowned for its avant-garde designs and exceptional craftsmanship. As part of the prestigious Kering group since 2001, Balenciaga continues to influence global fashion trends. The brand is committed to nurturing talent and fostering professional growth within its dynamic and innovative environment.

1. Achieve daily and monthly sales targets and KPIs through effective sales techniques.
2. Act as a host to customers, fostering strong relationships and enhancing customer loyalty.
3. Maintain comprehensive product knowledge to deliver exceptional customer service.
4. Replenish stock and ensure high standards of merchandise presentation and quality control.
5. Uphold store cleanliness and adhere to visual merchandising standards.
6. Ensure compliance with all store processes and guidelines.

1. Experience in a multinational brand environment, preferably in luxury fashion.
2. Strong product and fashion sensitivity with an understanding of current trends.
3. Demonstrated responsibility and team spirit.
4. Ability to perform under pressure in a fast-paced setting.
5. Proficiency in both spoken and written English and Chinese.
6. Competency in PC skills, including MS Office and other digital tools.

1. Sales techniques
2. Customer relationship management
3. Product knowledge
4. Visual merchandising
5. Process compliance

Prior experience in a multinational brand environment, with luxury fashion experience preferred.

The position offers opportunities for professional development within Balenciaga and the Kering group, fostering a stimulating and fulfilling work environment.

Balenciaga is dedicated to creating a diverse and inclusive workplace, valuing the unique perspectives and contributions of all employees. The company encourages a culture of excellence, creativity, and continuous learning, empowering employees to reach their full potential.