Balenciaga Sales and Client Advisor

Balenciaga, a distinguished brand within the Kering Group, is renowned for its avant-garde approach to fashion, established in 1917 by Cristóbal Balenciaga. The brand has a rich heritage of innovation and excellence, with a strong global presence in leather goods, footwear, and accessories. As part of Kering, Balenciaga offers its employees opportunities for professional growth within a dynamic and inspiring work environment.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends to enhance business acumen.
3. Strengthen teamwork by supporting colleagues to achieve customer experience goals.
4. Enhance brand culture and deliver superior customer experiences both internally and externally.
5. Proactively develop new clientele and strengthen relationships with existing customers.
6. Assist management in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide superior service.
4. Proactive and positive team player contributing to a positive work environment and teamwork.

1. Exceptional communication and interpersonal skills.
2. Strong customer service orientation.
3. Ability to work collaboratively in a team environment.
4. Proficiency in understanding luxury fashion trends.

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga, as part of the Kering Group, offers a supportive environment for professional growth, encouraging employees to reach their full potential within an inspiring workplace.

Balenciaga fosters a culture of diversity and inclusion, believing that a variety of backgrounds enriches the workplace and customer experiences. The brand is committed to providing equal opportunities and values the growth and success of its employees.