Balenciaga Sales and Client Advisor

Balenciaga, a distinguished fashion house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has become a pivotal part of the Kering Group since 2001. As a leader in the luxury fashion industry, Balenciaga offers a dynamic environment where creativity and innovation are at the forefront, providing employees with opportunities for professional growth and development.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Regularly assess market and fashion trends to enhance business acumen.
3. Support colleagues to strengthen teamwork and achieve customer experience goals.
4. Enhance brand culture internally and externally while providing superior customer experiences.
5. Actively develop new clientele and strengthen relationships with existing customers.
6. Assist management in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
2. Interest in the luxury market with knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills for superior service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and teamwork.

1. Exceptional customer service and communication skills.
2. Strong understanding of luxury fashion trends.
3. Ability to build and maintain client relationships.
4. Teamwork and collaboration skills.

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga, as part of the Kering Group, is committed to fostering professional growth within an inspiring work environment, encouraging employees to realize their full potential.

Balenciaga champions diversity and inclusivity, believing that a diverse workforce enriches the workplace and enhances the customer experience. The company is committed to providing equal opportunities and welcomes applicants from all backgrounds.