Balenciaga Sales & Client Advisor

Balenciaga, a revered name in luxury fashion, was founded in 1917 by Cristóbal Balenciaga, a Spanish couturier renowned for his uncompromising standards. The brand, now a part of the prestigious Kering Group since 2001, continues to be a vanguard in the fashion industry, celebrated for its avant-garde prêt-à-porter collections and iconic leather goods. Under the artistic direction of Demna Gvasalia since 2015, Balenciaga has maintained its reputation as a trailblazer in both men's and women's fashion.

1. Maximize sales and deliver exemplary customer service and after-sales support.
2. Regularly assess market and fashion trends to inform business strategies.
3. Enhance teamwork by supporting colleagues in delivering exceptional customer experiences and achieving sales targets.
4. Promote brand culture and provide outstanding customer experiences both within and outside the organization.
5. Proactively develop new clientele and strengthen relationships with existing customers.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensibilities and ability to embody the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to foster client development and relationship building.
3. Customer service mindset with strong communication skills to deliver superior customer service and after-sales support.
4. Proactive and positive team player contributing to a positive work environment and strengthened teamwork.

1. Customer service excellence
2. Strong communication
3. Team collaboration
4. Market trend analysis
5. Client relationship management

Previous experience in luxury retail or a customer-facing role is preferred.

Balenciaga offers a dynamic work environment within the Kering Group, fostering professional growth and encouraging employees to reach their full potential.

Balenciaga is committed to nurturing a diverse workforce, believing that diversity in gender, age, nationality, cultural background, disability, and sexual orientation enriches the workplace and customer experience. The company welcomes all applicants and provides equal opportunities, selecting talent based on Balenciaga's behavioral competencies.