Balenciaga Sales & Client Advisor

Seoul • South Korea

Monday, December 16, 2024

Balenciaga, a prestigious fashion house established in 1917 by Cristóbal Balenciaga, is renowned for its avant-garde designs and has been a part of the Kering Group since 2001. As a leading brand in the luxury fashion industry, Balenciaga offers a wide range of products including ready-to-wear collections, leather goods, footwear, and accessories. The brand is committed to fostering professional growth and maintaining a dynamic and inclusive workplace.

1. Maximize sales and deliver exceptional customer service and after-sales support.
2. Stay informed about market and fashion trends and the business environment.
3. Enhance teamwork by supporting colleagues to deliver outstanding customer experiences and achieve targets.
4. Strengthen brand culture within and outside the organization while providing excellent customer experiences.
5. Proactively develop new clients and strengthen relationships with existing clients.
6. Assist the management team in adhering to store procedures.

1. Understanding of Balenciaga's product sensitivity and ability to act in accordance with the brand's image and values.
2. Interest in the luxury market and knowledge of fashion trends to develop new clients and strengthen existing relationships.
3. Customer service mindset with excellent communication skills to provide superior customer service and after-sales service.
4. Proactive and positive team player contributing to a positive work environment and enhancing teamwork.

1. Strong communication skills
2. Customer service excellence
3. Team collaboration
4. Market and trend awareness
5. Relationship building

Experience in luxury retail or a similar customer-facing role is preferred.

Balenciaga provides an inspiring work environment that encourages employees to reach their full potential, with opportunities for professional growth within the brand and the Kering Group.

Balenciaga is dedicated to nurturing a diverse workforce, believing that diversity in gender, age, nationality, cultural background, disability, and sexual orientation enriches the workplace and customer experiences. The company welcomes all applicants and offers equal opportunities, selecting talent based on Balenciaga's behavioral competencies.