Balenciaga Sales & Client Advisor

Milan • Italy

Thursday, January 16, 2025

Balenciaga, a distinguished brand within the Kering Group, is renowned for its commitment to quality and innovation. Founded by Cristóbal Balenciaga in 1917, the Maison has a storied history of uncompromising design excellence. Today, under the artistic direction of Demna Gvasalia since 2015, Balenciaga continues to be a pivotal force in the fashion industry, celebrated for its avant-garde prêt-à-porter collections and iconic leather goods. As part of Kering, Balenciaga fosters talent development and offers a dynamic and rewarding work environment.

1. Achieve sales targets in alignment with company strategy.
2. Utilize effective sales techniques to maximize boutique business potential and deliver exceptional customer service and after-sales service.
3. Contribute to a positive work environment and a team based on information sharing and best practices.
4. Maintain behavior in line with Balenciaga's service standards, image, and values.
5. Promote the brand culture internally and externally, ensuring excellence in customer experience.
6. Collect and update client information to ensure efficient use of CRM and Client Book and develop the client portfolio.
7. Support adherence to corporate policies and procedures.

1. Previous experience in assisted sales within fashion, luxury, or leather goods sectors.

1. Excellent communication and interpersonal skills.
2. Product sensitivity and strong knowledge of market trends and fashion, with a focus on commercial results.
3. Flexibility, openness, curiosity, listening skills, and stress resilience.
4. Aptitude for assisted sales and teamwork.
5. Proficiency in digital skills.
6. Fluency in Italian and English.

Previous experience in assisted sales within fashion, luxury, or leather goods sectors is required.

Balenciaga offers a stimulating work environment that encourages talent development and mobility within the Kering Group, helping each employee reach their full potential.

Balenciaga is committed to fostering a diverse workplace, believing that diversity in all its forms enriches the workplace and enhances the customer experience. As an Equal Opportunity Employer, Balenciaga values competencies and aligns talent selection with brand behaviors, encouraging all candidates to excel within the company.