Balenciaga Sales & Client Advisor

Balenciaga, a prestigious name in the luxury fashion industry, is renowned for its avant-garde style and innovative designs. As part of the Kering Group, Balenciaga offers a dynamic and inspiring work environment that encourages creativity and professional growth. The brand is committed to excellence and fosters a culture of diversity and inclusion.

1. Achieve sales targets and KPIs while maintaining high standards of client service.
2. Address and report client requests and complaints to the management team.
3. Collaborate with the stock team to ensure product availability.
4. Stay informed on market trends and the business environment.
5. Inspire clients by embodying Balenciaga's values and ensuring a seamless client journey.
6. Present the Balenciaga universe through storytelling and provide personalized advice.
7. Maintain visual merchandising standards and execute product presentation guidelines.
8. Build and update client portfolios and engage clients to foster long-term relationships.
9. Process client transactions and promote omnichannel services.
10. Contribute to front and back of house operations, including stock control and inventories.

1. Minimum of 2 years of relevant sales experience.
2. Proficiency in digital and IT skills, including MS Office.
3. Strong knowledge of market and fashion trends.
4. Excellent listening skills and adaptability.
5. Ability to multitask and handle pressure in a fast-paced environment.

1. MS Office

A minimum of 2 years of relevant sales experience in a luxury retail environment is required.

Balenciaga is celebrated for its commitment to fostering a diverse and inclusive workplace. The brand encourages professional development and empowers employees to reach their full potential in a stimulating and fulfilling environment. As part of the Kering Group, Balenciaga offers opportunities for growth and advancement within the luxury fashion industry.