Balenciaga Sales & Client Advisor
Balenciaga, a distinguished name in the realm of luxury fashion, was founded by the visionary Cristóbal Balenciaga in 1917. Renowned for its avant-garde designs and impeccable craftsmanship, the brand has been a beacon of innovation and style. As part of the prestigious Kering group since 2001, Balenciaga continues to set the benchmark for excellence in fashion. The House is celebrated for its conceptual prêt-à-porter collections, as well as its iconic leather goods, footwear, and accessories. Under the creative direction of Demna Gvasalia since 2015, Balenciaga remains at the forefront of the industry, offering a dynamic environment for professional growth and creativity.
- Achieve daily and monthly sales targets and KPIs through effective sales techniques.
- Act as a host to customers, fostering strong relationships and enhancing customer loyalty.
- Maintain comprehensive product knowledge to deliver exceptional customer service.
- Ensure stock replenishment and uphold high standards of merchandise presentation and quality control.
- Maintain store cleanliness and adhere to visual merchandising standards.
- Support compliance with all store processes and guidelines.
- Experience in a multinational brand environment, with relevant experience being advantageous.
- Sensitivity to fashion and product knowledge, with an awareness of current trends.
- Strong sense of responsibility and teamwork.
- Ability to perform under pressure in a fast-paced setting.
- Proficiency in both spoken and written English and Chinese.
- Competency in PC skills, including MS Office and other digital tools.
- Sales and customer relationship management
- Product knowledge and fashion trend awareness
- Team collaboration and leadership
- Time management and multitasking
- Bilingual communication
- Technical proficiency in digital tools
Previous experience in a similar role within a multinational brand environment is preferred.
Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House and the Kering group. Employees are empowered to excel and reach their full potential.
Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company is committed to creating a supportive environment where all employees can thrive and contribute to the brand's success. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand values.