Balenciaga Sales & Client Advisor

Dallas • USA

Thursday, January 2, 2025

Balenciaga, a prestigious name in the luxury fashion industry, is part of the esteemed Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Balenciaga offers a dynamic work environment where creativity and professional growth are highly valued. Employees are encouraged to reach their full potential within the brand or across the Kering Group's diverse portfolio.

1. Achieve sales targets and key performance indicators.
2. Address and report client requests and complaints to management.
3. Provide high-quality client feedback to the management team.
4. Collaborate with the stock team to ensure product availability.
5. Stay informed on market trends and the business environment.
6. Inspire clients by embodying Balenciaga's brand behaviors.
7. Ensure seamless execution of the omnichannel client journey.
8. Present the Balenciaga universe with a storytelling approach.
9. Offer personalized advice and maintain visual merchandising standards.
10. Execute product presentation guidelines and ensure client satisfaction.
11. Create and update client portfolios and follow up through the Luce app.
12. Build authentic, long-term client relationships.
13. Follow HQ guidelines for client journey and loyalty programs.
14. Maintain professionalism and expertise in communication and teamwork.
15. Collaborate with internal and external stakeholders.
16. Facilitate teamwork to achieve client experience goals.
17. Participate in sustainability initiatives.
18. Process client transactions and promote omnichannel services.
19. Receive and process store deliveries.
20. Prepare and organize client deliveries and shipments.
21. Contribute to stock control and inventory management.

1. Minimum of 2 years of relevant sales experience.

1. Proficiency in digital and IT skills, including MS Office.
2. Strong product sensitivity and market knowledge.
3. Excellent listening skills and adaptability.
4. Ability to multitask and handle pressure.
5. Willingness to learn and improve.
6. Maintain a positive work environment.

A minimum of two years in a sales role within the luxury fashion sector is required.

Balenciaga offers opportunities for professional development within the brand and the broader Kering Group, fostering a stimulating and fulfilling work environment.

Balenciaga is committed to fostering a diverse and inclusive workplace. The company values diversity in all its forms, believing it enriches both the workplace and client experience. As an Equal Opportunity Employer, Balenciaga selects talent based on competencies and alignment with brand values, ensuring all employees are set up for success.