Balenciaga Sales & Client Advisor
Balenciaga, a prestigious name in the luxury fashion industry, is part of the illustrious Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic environment where employees are encouraged to develop their skills and contribute to the brand's legacy of excellence.
- Guide clients through the buying journey, from collection discovery to product selection and post-purchase support.
- Represent the brand to clients, ensuring a high standard of customer service and brand alignment.
- Achieve sales targets by effectively presenting collections and advising customers.
- Manage returns and exchanges in accordance with company policies.
- Stay informed on product characteristics, styles, and trends to provide expert advice.
- Previous experience in luxury retail or a related field.
- Proficiency in English; additional languages are advantageous.
- Strong understanding of fashion and luxury retail dynamics.
- Exceptional communication and interpersonal skills.
- Ability to deliver high-quality customer service.
- Strong sales acumen and ability to meet targets.
- Knowledge of current fashion trends and product lines.
A minimum of 2 years of experience in a luxury retail environment is required.
A degree in fashion, business, or a related field is preferred.
Competitive benefits package including employee discounts, health insurance, and opportunities for professional development.
Balenciaga fosters a culture of innovation and creativity, encouraging employees to express their individuality while upholding the brand's prestigious heritage. The workplace is collaborative, with a focus on achieving excellence and maintaining a high standard of customer service.

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