Balenciaga Retail Trainer

New York City • USA

Monday, July 21, 2025

Balenciaga, a prestigious name in the luxury fashion industry, operates as part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and commitment to excellence, Balenciaga offers a dynamic work environment where creativity and professional growth are highly valued. As an employer, the brand is dedicated to fostering a diverse and inclusive workplace, providing opportunities for employees to thrive within the House or across the Kering Group.

1. Collaborate closely with the Training Manager, Market Directors, Store Management, and Training Ambassadors to identify training needs and tailor programs in alignment with brand values.
2. Plan and execute in-store coaching sessions for retail teams, ensuring adherence to company service standards and procedures.
3. Conduct training programs aimed at cultivating a positive, performance-driven culture within stores.
4. Partner with the Training Manager to develop additional training content supporting Global Training initiatives.
5. Ensure the brand image is upheld and the highest level of luxury client experience is delivered, supporting the brand's client-centric vision.
6. Coordinate and manage the delivery, quality, and cost of training programs, including planning and scheduling of the training calendar, venues, and participant logistics.
7. Stay informed about new trends and tools in employee development and competitor activities.
8. Oversee training administration, exercise budgetary control, and maintain accurate records of attendance and logistics.
9. Adopt a hands-on approach to training and problem-solving.

1. Bachelor’s Degree in Training, Human Resources Management, Psychology, or a related field.
2. Minimum of 3 years of experience in training and development, preferably within the retail or hospitality industry.
3. In-store selling experience to enhance retail training components.
4. 2-3 years of corporate experience.
5. Strong passion for fostering a learning culture and talent development.

1. Detail-oriented with strong organizational skills.
2. Ability to work a flexible schedule, including travel up to 50% of the year.
3. Proficiency in Microsoft 365 programs and PC-based applications.
4. Mature, confident, and self-motivated with excellent interpersonal skills to work across different cultures and staff levels.
5. Self-starter with solid organizational and influencing skills, capable of working autonomously.

A minimum of 3 years in training and development, with a preference for experience in the retail or hospitality sectors.

Bachelor’s Degree in Training, Human Resources Management, Psychology, or a related discipline.

A competitive salary range of $75,000 USD to $95,000 USD, dependent on experience, skills, and geographic location.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering Group. Employees are empowered to create, build, and sustain high-performing teams.

Balenciaga is committed to a diverse and inclusive workforce, believing that diversity enriches the workplace and client experience. The company values creativity, professional growth, and the empowerment of its employees to reach their full potential.