Balenciaga Product Training Manager

Balenciaga, a distinguished member of the Kering Group, is renowned for its innovative approach to modern couture. Established in Paris in 1937 by Cristóbal Balenciaga, the brand has consistently set the standard for cutting-edge fashion. As part of the global luxury conglomerate Kering, Balenciaga offers unparalleled opportunities for professional growth and development within a dynamic and forward-thinking environment.

1. Design, implement, and monitor the international product training strategy.
2. Develop Product, Signature, and Heritage training programs aligned with the brand's DNA and artistic direction.
3. Oversee the global rollout of training modules, adapting them to local markets.
4. Identify and address new training needs in collaboration with internal teams.
5. Define training strategies for seasonal launches and post-fashion show releases.
6. Collaborate with merchandising and product development teams to create engaging learning content.
7. Manage and develop the Product Training team at headquarters.
8. Ensure alignment and effective execution with regional training managers.
9. Act as a product ambassador within the Global Retail department.
10. Define KPIs to measure training impact on retail performance.
11. Recruit, train, and develop a team of three.

1. 5-10 years of experience in training design, development, and deployment or retail operations.
2. Experience in a global retail environment or similar role is advantageous.
3. Strong team collaboration skills across cross-functional and local teams.
4. Ability to thrive in a fast-paced, international environment.
5. Excellent communication, presentation, and storytelling abilities.
6. Understanding of product lifecycle, retail dynamics, and client experience in luxury fashion.
7. Proficiency in Microsoft Office, Photoshop, and digital tools.
8. Fluent in English, both written and spoken.

1. Training program design and implementation
2. Cross-functional collaboration
3. Communication and presentation
4. Storytelling
5. Retail dynamics understanding
6. Digital tool proficiency

5-10 years in training design, development, and deployment or retail operations, preferably in a global retail environment.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering group. Employees are empowered to create, build, and sustain high-performing teams.

Balenciaga is committed to fostering a diverse workforce, believing that diversity enriches both the workplace and client experience. As an Equal Opportunity Employer, the company values competencies and brand-aligned behaviors in its selection process, aiming to set employees up for success.