Balenciaga Department Manager

Serravalle Scrivia • Italy

Monday, April 7, 2025

Balenciaga, a distinguished name in the fashion industry, is renowned for its avant-garde designs and impeccable craftsmanship. As a part of the Kering Group since 2001, Balenciaga benefits from the resources and global reach of this luxury conglomerate. The brand continues to push the boundaries of fashion under the creative direction of Demna Gvasalia, offering innovative collections that captivate a worldwide audience.

1. Implement action plans defined with headquarters and the Store Manager, ensuring consistent follow-up.
2. Analyze business results using corporate reports to inform strategy.
3. Assign and communicate quantitative and qualitative goals to department teams.
4. Provide high-quality feedback and reporting to the Store Manager and team.
5. Foster relationships with Inventory and Buying stakeholders, proactively communicating needs.
6. Monitor the business environment, including local competition, and keep the store team informed of performance.
7. Create and maintain a positive work environment aligned with Balenciaga's values.
8. Collaborate with Recruitment and HR to identify, attract, and retain talent.
9. Motivate and challenge the team to drive business results and job satisfaction.
10. Support the Store Manager in maintaining a motivated and competent team.
11. Act as a Balenciaga Ambassador, promoting the brand culture internally and externally.
12. Ensure consistent execution of Balenciaga Signature and Client experience.
13. Recruit, develop, and retain clients from beginners to VVICs.
14. Ensure compliance with legal, safety, security, and internal requirements.
15. Execute weekly and monthly team planning and communicate with the Store Manager.
16. Challenge and improve current processes for efficiency and effectiveness.

1. Commitment to participate in innovative projects.
2. Product sensitivity and strong market/fashion trend knowledge.
3. At least 3 years of managerial experience.
4. Significant experience in the luxury industry with a client portfolio.
5. Clienteling mindset focused on engagement and loyalty.

1. Precision and organizational skills.
2. Adaptability and openness.
3. Excellent interpersonal skills.
4. Positive attitude and willingness to learn.
5. Proficiency in digital skills.

A minimum of 3 years in a managerial role within the luxury fashion industry is required.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering Group.

Balenciaga fosters a diverse and inclusive culture, valuing diversity in all forms as a means to enrich the workplace and client experience. The company is committed to empowering leaders and guiding employees to reach their full potential.