Balenciaga Associate Store Manager

Seoul • South Korea

Thursday, February 20, 2025

Balenciaga, a revered name in luxury fashion, was founded in 1917 by Cristóbal Balenciaga, a couturier hailed by Christian Dior as "the master of us all." Known for its avant-garde silhouettes, the brand has expanded its influence globally, offering ready-to-wear collections, leather goods, footwear, and accessories. Since 2001, Balenciaga has been part of the Kering Group, a conglomerate renowned for nurturing some of the most prestigious brands in the fashion industry. Balenciaga continues to be a trailblazer under the artistic direction of Demna Gvasalia, appointed in 2015, and remains a pivotal force within the luxury sector.

1. Assist the Store Manager in leading the store to achieve sales and KPI targets while ensuring adherence to procedures and guidelines.
2. Oversee brand engagement activities to maximize store potential and achieve qualitative and quantitative objectives.
3. Act as the Store Manager's deputy, executing tasks assigned by headquarters and the Store Manager.
4. Manage floor coverage, sales enhancement, visual merchandising, display, customer service, and operations.
5. Support the Store Manager in achieving specific qualitative and quantitative goals and lead the staff accordingly.
6. Assist in managing and building the team, ensuring alignment with Balenciaga's signature customer experience.
7. Enhance customer loyalty and retention through exemplary service.
8. Support inventory activities and supervise stock management.

1. Proven experience in successfully managing a team, including setting goals, delegating tasks, and following up on results.
2. Understanding of Balenciaga's product sensitivity and ability to embody the brand's image and values.
3. Ability to develop a clienteling mindset and enhance customer loyalty and retention.
4. Capability to assist the Store Manager in building a motivated and competent team, aware of the latest fashion and luxury industry trends.

1. Leadership and team management
2. Sales and KPI achievement
3. Customer service excellence
4. Visual merchandising
5. Inventory management
6. Brand engagement

Demonstrated experience in a similar role within the luxury fashion industry, with a focus on team management and customer engagement.

Balenciaga offers a dynamic and inspiring work environment that fosters professional growth within the brand and the Kering Group. Employees are supported in building and maintaining high-performing teams and are encouraged to realize their full potential.

Balenciaga is committed to fostering a diverse and inclusive workplace, enriching the work environment and customer experience through a variety of perspectives. The brand welcomes applicants from all backgrounds, providing equal opportunities and focusing on talent and potential.