Balenciaga

Associate Store Director

Balenciaga, part of the Kering group, is a renowned luxury fashion brand known for its innovative designs and commitment to excellence. The company fosters a diverse workforce and is dedicated to professional development and creating a stimulating workplace environment.

1. Assist the Store Director in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the store.
2. Analyze daily, weekly, and monthly results and conduct constant assessments.
3. Support the Store Director in reporting relevant information to headquarters.
4. Share information with the store team.
5. Monitor the business environment, including local competition.
6. Provide high-quality feedback and requested reports to the Store Director.
7. Lead the Department Managers in achieving targeted quantitative and qualitative goals.
8. Implement action plans defined with headquarters and the Store Director and ensure follow-up.
9. Update the store team on KPIs and support them in achieving these targets.
10. Create and maintain a positive work environment.
11. Motivate and challenge the team daily.
12. Support the Store Director in setting up team and individual activities.
13. Attract, develop, and retain talent.
14. Manage the Department Managers and support them in their activities.
15. Ensure store atmosphere upholds brand image.
16. Supervise sales to ensure client satisfaction and maintain Balenciaga qualitative standards.
17. Manage inventory activities and warehouse stock.
18. Ensure compliance with legal, safety, security, and internal requirements.

1. Commitment to take part in an innovative project.
2. At least 3 years of experience in a managerial position managing a minimum of 10 people.
3. Significant sales experience in the luxury retail industry.
4. Successful managerial experience of a team with the ability to set goals, delegate work, and follow up results.
5. High sensitivity to clients’ experience and loyalty.

1. Precision, organizational skills, adaptability, openness, listening abilities, curiosity.
2. High availability and responsiveness.
3. Product and fashion sensitivity.
4. Mastering digital skills.
5. Exceptional client service and interpersonal skills.

At least 3 years of experience in a managerial position within the luxury retail industry.

Balenciaga promotes a diverse and inclusive workplace culture, encouraging professional growth and development. The company is committed to fostering a stimulating and fulfilling work environment.