Balenciaga Associate Store Director

Orlando • USA

Thursday, January 9, 2025

Balenciaga, a revered name in the luxury fashion industry, is part of the esteemed Kering Group, known for its commitment to creativity and innovation. As an employer, Balenciaga offers a dynamic and inclusive workplace where employees are encouraged to reach their full potential. The brand is dedicated to fostering professional growth and development, providing ample opportunities for career advancement within the company and the broader Kering Group.

1. Assist the Store Director in managing floor coverage, sales, visual merchandising, and client service operations.
2. Analyze sales results daily, weekly, and monthly, and conduct regular assessments.
3. Support the Store Director in reporting relevant information to headquarters and share insights with the store team.
4. Monitor the business environment, including local competition.
5. Provide high-quality feedback and reports to the Store Director.
6. Lead Department Managers in achieving quantitative and qualitative goals.
7. Implement and follow up on action plans defined with headquarters and the Store Director.
8. Update the store team on KPIs and support them in achieving targets.
9. Create and maintain a positive work environment, embodying brand behaviors.
10. Motivate and challenge the team daily, supporting team and individual activities.
11. Attract, develop, and retain talent, managing Department Managers and supporting their activities.
12. Promote the brand internally and externally, ensuring store atmosphere aligns with brand image.
13. Oversee clienteling approach and ensure client satisfaction and engagement.
14. Ensure compliance with legal, safety, security, and internal requirements.
15. Oversee day-to-day store operations, including opening and closing procedures.
16. Maintain a cost-conscious approach in all financial decisions.
17. Process payroll and maintain store schedules.
18. Ensure accurate client data entry and adherence to Retail Excellence guidelines.
19. Manage inventory activities and warehouse stock, reporting discrepancies.
20. Challenge and improve current processes to sustain growth and ensure efficiency.

1. Commitment to participate in innovative projects.
2. At least 3 years of experience in a managerial position overseeing a team of 10 or more.
3. Significant sales experience in the luxury retail industry.
4. Successful managerial experience with the ability to set goals, delegate, and follow up on results.

1. High sensitivity to client experience and loyalty.
2. Precision, organizational skills, adaptability, and openness.
3. Strong listening abilities and curiosity.
4. High availability and responsiveness.
5. Product and fashion sensitivity.
6. Proficiency in digital skills.
7. Exceptional client service and interpersonal skills.

A minimum of 3 years in a managerial role within the luxury retail sector, with proven success in leading a team of at least 10 individuals.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the brand and the Kering Group. Employees are empowered to create, build, and sustain high-performing teams.

Balenciaga is committed to fostering a diverse and inclusive workforce, believing that diversity enriches both the workplace and client experience. As an Equal Opportunity Employer, the brand welcomes all applications and selects talent based on competencies and alignment with brand values.