Balenciaga Associate Store Director

Mexico City • Mexico

Monday, November 24, 2025

Balenciaga, a prestigious name in the luxury fashion industry, is part of the renowned Kering Group, a global leader in apparel and accessories. As an employer, Balenciaga is committed to fostering professional growth and development within its ranks, offering a dynamic and stimulating work environment where creativity and excellence are at the forefront. The brand is dedicated to nurturing talent and empowering its employees to reach their full potential.

1. Assist the Store Director in managing floor operations, sales, visual merchandising, and client services.
2. Analyze sales results and conduct regular assessments to optimize performance.
3. Report relevant information to headquarters and share insights with the store team.
4. Monitor the local business environment and competition.
5. Support the Store Director in achieving quantitative and qualitative goals.
6. Implement action plans and update the team on KPIs.
7. Create a positive work environment and motivate the team.
8. Attract, develop, and retain talent within the store.
9. Promote the brand culture internally and externally.
10. Ensure client satisfaction and maintain Balenciaga's qualitative standards.
11. Manage store operations, including opening and closing, inventory, and payroll.
12. Ensure compliance with legal, safety, and internal guidelines.
13. Maintain accurate customer databases and manage client relationships.

1. Commitment to innovative projects.
2. Minimum of 3 years in a managerial position overseeing at least 10 people.
3. Significant sales experience in the luxury retail industry.
4. Proven managerial experience with the ability to set goals and delegate tasks.

1. High sensitivity to client experience and loyalty.
2. Strong organizational and precision skills.
3. Adaptability and openness to new ideas.
4. Excellent interpersonal and client service skills.
5. Proficiency in digital tools and platforms.

A minimum of 3 years in a managerial role within the luxury retail sector, with a proven track record of leading teams and driving sales.

Balenciaga offers a stimulating work environment with opportunities for professional growth within the brand and the Kering Group. Employees are empowered to excel and are supported in their career development.

Balenciaga fosters a diverse and inclusive workplace, valuing diversity in all its forms. The company is dedicated to creating a supportive environment where employees can thrive and contribute to the brand's success. As an Equal Opportunity Employer, Balenciaga welcomes all applications and selects talent based on competencies and alignment with brand values.