Balenciaga

Assistant Store Manager

Balenciaga, founded by Cristóbal Balenciaga in 1917, is a prestigious fashion house known for its avant-garde designs and high standards. Part of the Kering group since 2001, Balenciaga is one of the most influential names in fashion, offering a wide range of prêt-à-porter collections, leather goods, footwear, and accessories. Under the artistic direction of Demna Gvasalia since 2015, the brand continues to innovate and succeed globally.

1. Assist the Store Manager in overseeing floor coverage, driving sales, visual merchandising, display, client service, and operational functions within the store.
2. Support the Store Manager and lead the Department Managers in achieving targeted quantitative and qualitative goals.
3. Create and maintain a positive work environment.
4. Attract, develop, and retain talent.
5. Support the Store Manager in creating a motivated and competent team.
6. Behave as a Balenciaga Ambassador, promoting the brand culture internally and externally.
7. Ensure Balenciaga Signature and Client experience are executed consistently.
8. Develop clienteling mindset and client loyalty.
9. Build a network to promote client loyalty, especially with VIC and VVICs.
10. Ensure compliance with legal, safety, security, internal requirements, sustainability, and HR guidelines.
11. Ensure execution of Retail Excellence guidelines in the store.
12. Support Store Manager in managing inventories and warehouse stock.
13. Challenge and improve current processes for growth and efficiency.
14. Supervise team planning.

1. Commitment to take part in an innovative project.
2. At least 3 years of experience in a managerial position.
3. Significant experience in the sale of luxury goods or retail.
4. Successful managerial experience of a team.
5. High sensitivity to clients' experience and loyalty.

1. Precision, organizational skills, adaptability, openness, listening abilities, curiosity.
2. High availability and responsiveness.
3. Product and fashion sensitivity.
4. Mastering digital skills.
5. Exceptional client service and interpersonal skills.

At least 3 years of experience in a managerial position, with significant experience in luxury goods or retail sales.

Opportunity to join a global luxury group with endless possibilities to learn and grow. Commitment to professional development within Balenciaga or the Kering group.

Balenciaga fosters a diverse workforce and is committed to creating a stimulating and fulfilling workplace environment. The company values diversity in all its forms and is an Equal Opportunity Employer.