Balenciaga Assistant Store Manager

Milan • Italy

Tuesday, December 10, 2024

Balenciaga, a distinguished name in luxury fashion, is renowned for its avant-garde designs and exceptional craftsmanship. As part of the Kering group since 2001, Balenciaga continues to influence the fashion industry with its innovative approach under the artistic direction of Demna Gvasalia. The brand offers a dynamic work environment that fosters creativity and professional growth.

1. Lead Department Managers and store sales team to achieve sales and KPIs goals, ensuring compliance with processes and guidelines.
2. Promote brand engagement to clients to meet quantitative and qualitative goals.
3. Act as a representative of the Store Manager, executing tasks from HQ and Store Manager.
4. Assist in overseeing floor coverage, sales, visual merchandising, client service, and operational functions.
5. Support the Store Manager in achieving targeted goals and lead Department Managers.
6. Create and maintain a positive work environment, attracting and developing talent.
7. Act as a Balenciaga Ambassador, promoting brand culture internally and externally.
8. Ensure consistent execution of Balenciaga Signature and Client experience.
9. Develop clienteling mindset and foster client loyalty.
10. Ensure compliance with legal, safety, security, and internal requirements.
11. Manage inventory activities and report discrepancies.
12. Supervise team planning and improve processes to ensure efficiency.

1. Commitment to participate in innovative projects.
2. At least 3 years of managerial experience.
3. Significant experience in luxury goods or retail sales.
4. Proven managerial experience with a team, including goal setting and delegation.
5. High sensitivity to client experience and loyalty.

1. Precision and organizational skills.
2. Adaptability and openness.
3. Strong listening abilities and curiosity.
4. High availability and responsiveness.
5. Product and fashion sensitivity.
6. Proficiency in digital skills.
7. Exceptional client service and interpersonal skills.

A minimum of 3 years in a managerial role within luxury goods or retail.

Balenciaga offers a stimulating and fulfilling workplace environment with opportunities for professional development within the House or the Kering group. Employees are empowered to create and sustain high-performing teams.

Balenciaga is committed to fostering a diverse workforce, believing that diversity enriches the workplace and enhances the client experience. As an Equal Opportunity Employer, the company values competencies and aligns with brand behaviors to set employees up for success.