Audemars Piguet Internal Control Coordinator — Supply Chain & Customer Service

A Swiss luxury manufacturing maison operating in haute horlogerie and related precision manufacturing, the employer is part of the global luxury ecosystem. The organisation combines artisanal craftsmanship with industrial processes, a rigorous quality mindset and international distribution across retail and after-sales channels.

1. Design, document and maintain the internal control framework for end-to-end supply chain and customer service processes, including order-to-cash, procure-to-pay and warehousing.
2. Perform risk assessments, control testing and process mapping; identify control gaps and drive corrective actions with cross-functional stakeholders (Procurement, Logistics, Production, Customer Service, Finance).
3. Prepare and present control reports, KPI dashboards and findings to operational management and internal audit; track remediation plans to completion.
4. Coordinate and support internal and external audits related to supply chain, inventory and customer service operations.
5. Develop and deliver training and communication to operational teams on control requirements, process changes and compliance expectations.
6. Support ERP and continuous-improvement projects by advising on control design, testing scripts and data validation routines.

1. Bachelor’s degree in Accounting, Finance, Supply Chain, Business Administration or equivalent; advanced degree preferred.
2. Professional certification desirable (CIA, CISA, ACCA, CPA or equivalent) or demonstrable internal-audit/controls training.
3. Solid understanding of internal control frameworks (e.g., COSO) and audit methodologies.
4. Strong knowledge of supply chain processes (procurement, inventory management, order fulfillment) and customer-service operations.

1. SAP
2. ERP systems
3. Microsoft Excel (advanced: pivot tables, formulas, macros)
4. Power BI
5. SQL
6. SharePoint
7. Process mapping
8. Internal control testing and documentation

Typically 5+ years of progressive experience in internal control, internal audit, compliance or risk roles with specific exposure to supply chain, inventory and customer-service processes; experience in manufacturing or luxury goods preferred.

Bachelor’s degree in Accounting, Finance, Supply Chain, Business Administration or a related discipline; master’s degree or professional audit/controls certification preferred.

The workplace emphasises meticulous attention to detail, craftsmanship and operational excellence, with strong cross-functional collaboration between production, logistics and after‑sales teams. Teams operate in a discreet, high-performance environment where continuous improvement and respect for heritage coexist with international standards and digitalisation.