Audemars Piguet Client Consultant

A leading luxury fashion house with an international retail footprint and a reputation for artisanal quality and refined client service. The brand emphasizes heritage craftsmanship, seasonal creativity, and an elevated in-store experience while offering structured training and career progression typical of global luxury maisons.

1. Deliver exceptional, personalized service to affluent and VIP clientele, building long-term relationships and client loyalty.
2. Achieve and exceed individual and store sales targets through consultative selling, upselling and cross-selling of seasonal collections.
3. Develop and maintain an active client portfolio using clienteling techniques and CRM to manage appointments, follow-ups and post-sale care.
4. Curate in-store presentations and visual merchandising to uphold brand standards and seasonal directives.
5. Manage transactions, stock movement, and basic administrative tasks while ensuring compliance with loss-prevention and cash-handling procedures.
6. Coordinate client events, private appointments and trunk shows in collaboration with the store management and marketing teams.
7. Provide timely reporting on client trends, feedback and sales performance to support commercial strategy.

1. Proven track record of sales success within luxury retail or premium fashion (typically 3+ years).
2. Exceptional interpersonal skills with demonstrated ability to engage high-net-worth clients and secure repeat business.
3. Strong commercial acumen, targets orientation and experience using clienteling methodologies.
4. Polished presentation and professional demeanour consistent with luxury retail standards.
5. Flexibility to work retail hours including weekends, evenings and peak sale periods.

1. Clienteling and VIP relationship management
2. Luxury goods knowledge (fashion, leather goods, accessories)
3. Visual merchandising and boutique presentation
4. Retail sales techniques and upselling
5. Appointment management and event coordination
6. Familiarity with retail POS and CRM systems

Mid-level candidate with approximately 3–5 years of hands-on luxury retail experience, including demonstrable success managing a personal client base and meeting sales KPIs. Experience in a flagship or high-volume boutique environment is advantageous.

High school diploma required; tertiary education in business, fashion, retail or a related discipline preferred.

The workplace emphasizes meticulous client service, aesthetic excellence and collaborative teamwork. Staff operate in a fast-paced, detail-driven retail environment that values professional presentation, continuous product education and opportunities for upward mobility within a global luxury organisation.