Alaïa Stylist

Costa Mesa • USA

Wednesday, January 15, 2025

Alaïa, a distinguished name in the luxury fashion industry, is part of the esteemed Richemont Group, known for its commitment to diversity and inclusion. Richemont Americas prides itself on fostering a dynamic and inclusive community that celebrates the rich diversity of its employees and clients, thereby driving creativity and excellence.

1. Welcome clients warmly and develop long-term relationships.
2. Engage in personalized client outreach and utilize CRM tools effectively.
3. Capture and maintain comprehensive client data.
4. Provide exemplary customer service and enhance business performance.
5. Utilize omnichannel services to boost sales.
6. Stay informed about store and individual sales targets and strive to meet them.
7. Ensure the store environment is immaculate and report any repair needs.
8. Adhere to store management guidelines and participate in inventories.
9. Support after-sales clients and ensure high-quality service.
10. Comply with Richemont's established policies and standards.

1. Previous experience in retail sales and operations.
2. Excellent interpersonal, communication, and computer skills.
3. Strong attention to detail and multitasking ability.
4. Ability to work flexible hours, including evenings, weekends, and holidays.
5. Capability to lift up to 20lb boxes regularly.

1. Client relationship management
2. Sales and customer service
3. Omnichannel sales strategies
4. Attention to detail
5. Communication and interpersonal skills

Previous experience in retail sales and operations is required.

Expected hourly range: $24-$28, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided.

Richemont fosters a culture of inclusion and empowerment, where creativity and knowledge thrive. The company values work-life balance and encourages employees to contribute to their local communities.