Alaïa Sales and Operations Executive

Dubai • UAE

Wednesday, January 15, 2025

Alaïa, a distinguished name in the luxury fashion industry, operates under the prestigious Richemont Group, known for its commitment to excellence and innovation. As an employer, Alaïa offers a dynamic and enriching environment where creativity and operational precision converge, fostering a culture of growth and excellence.

1. Monitor and support data cleansing and preparation activities for the Gemini Project in the Middle East.
2. Lead cutover preparations, ensuring smooth execution of activities such as cycle counts, stock labeling, and inventory accuracy.
3. Develop process flows and training materials for new retail and wholesale joiners, providing feedback throughout the project phases.
4. Support cutover execution and track activities to ensure minimal impact on boutique operations during Go-Live.
5. Gather business requirements with BPOs and support functional specifications.
6. Assist in data migration activities and change management in the region.
7. Participate in testing sessions and train end-users on processes and tools.
8. Serve as the key contact for business users during stabilization and execute cutover tasks.
9. Create, invoice, and place wholesale orders and re-orders.
10. Manage new partner and account creation on SAP with accurate information.
11. Collect and update product master data to comply with local regulations.
12. Ensure product allocations, track deliveries, and resolve order or delivery claims.
13. Manage return to vendor processes and address payment issues with the accounting team.
14. Share weekly reports with commercial teams and delivery updates with partners' supply chain teams.
15. Formalize and update business procedures and participate in continuous improvement projects.
16. Support stores with system admin tasks such as vendor creations, extensions, PO creations, and GR confirmations.

1. Strong experience in operations, sales administration, and supply chain, ideally within the luxury fashion sector.
2. Fluency in English is required, with Arabic language skills preferred.

1. Proficiency in SAP (SD) and Microsoft Office.
2. Process-oriented with strong initiative, interpersonal, and organizational skills.
3. Ability to manage priorities and multitask effectively.

Demonstrated experience in operations, sales administration, and supply chain within the luxury fashion industry is essential.

The position offers a competitive benefits package, including opportunities for professional development within a leading luxury fashion brand.

Alaïa fosters a culture of innovation and excellence, where employees are encouraged to bring their unique perspectives and skills to the table. The workplace environment is collaborative, dynamic, and focused on delivering the highest standards of quality and service.