Alaïa Sales Administrator
ALAÏA, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless designs. As part of the prestigious Richemont Group, ALAÏA offers an exceptional working environment where innovation meets tradition. Employees are immersed in a culture that values creativity, excellence, and a commitment to luxury.
- Manage sales administration for both retail and wholesale sectors, ensuring seamless order processing from creation to merchandise reception, utilizing SAP.
- Process and verify invoices with precision.
- Coordinate closely with headquarters' customer service, local import/export logistics teams, and 3PL warehouses to address any import documentation deficiencies or discrepancies.
- Prepare for merchandise reception by verifying product master data and coordinating with IT, Logistics, and HQ master data teams for laundry labels and caution tags.
- Communicate daily with boutiques regarding product requests and manage visual merchandising tools and non-commercial items.
- Analyze sales data, local market trends, and competitor activities to support strategic buying decisions through comprehensive reports.
- Oversee initial product allocation and replenishment, ensuring timely placement of products to boutiques and maintaining optimal stock levels.
- Allocate wholesale orders promptly, understanding client payment terms and conditions.
- Lead family sales by managing stock movements and pricing strategies aligned with HQ directives, and serve as the primary contact for third-party partners to ensure efficient operations.
- Report sales results and KPIs to headquarters.
- Create purchase orders and process invoices in SAP, collaborating with internal partners on various projects and maintaining project timelines.
- Perform additional duties as assigned, providing support to the brand and boutiques.
- Minimum of 3 years of retail administration experience in the apparel or luxury industry.
- Proficiency in SAP and advanced Excel skills.
- Intermediate to business-level proficiency in written English.
- Excellent communication skills and flexibility.
- Strong organizational and coordination abilities.
- Precise execution of tasks in a timely manner.
- Target-oriented mindset.
A minimum of three years in retail administration within the luxury or apparel sector is required.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and growth within the Richemont Group.
ALAÏA fosters a collaborative and dynamic workplace culture, where employees are encouraged to innovate and excel. The brand values teamwork, precision, and a passion for luxury fashion, providing a supportive environment for career progression.


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