Alaïa Corner Manager
Alaïa, a distinguished Parisian fashion house, is renowned for its couture spirit and timeless elegance. Since its inception in 1964, the brand has been at the forefront of fashion innovation, thanks to the visionary work of Azzedine Alaïa and now under the creative direction of Pieter Mulier. As part of a larger conglomerate, Alaïa benefits from a robust infrastructure while maintaining its unique identity, offering employees a dynamic and culturally rich work environment.
- Drive boutique sales to consistently meet or exceed monthly and annual targets.
- Identify growth opportunities and implement business action plans to boost performance.
- Build and develop a strong network of corporate partners and business contributors to enhance visibility and sales.
- Lead by example on the sales floor, managing client relationships personally while motivating the team to focus on client development and retention.
- Elevate the in-store experience through exceptional client service, ensuring alignment with the Maison’s values and vision.
- Lead and coach the team on the Alaïa selling ceremony, providing continuous feedback to optimize service delivery.
- Champion clienteling activities, shifting the focus from walk-in customers to proactive client engagement and relationship-building.
- Leverage clienteling tools to achieve client retention, recruitment, and reactivation targets.
- Recruit, train, and develop a high-performing team to deliver best-in-class service and sales results.
- Delegate operations activities and establish clear responsibilities within the team.
- Communicate and motivate the team around the strategy and vision of the Maison and their collective and individual contributions.
- Conduct regular team meetings and individual performance reviews, identifying development opportunities and creating robust action plans for growth.
- Recognize and reward achievements while addressing areas for improvement through coaching and feedback.
- Create a business-oriented approach and positive mindset in the boutique through team building and a supportive environment.
- Ensure compliance with the Maison’s policies, procedures, and brand standards, maintaining a flawless boutique environment.
- Supervise boutique operations, including inventory, payroll, and back-office tasks, to ensure efficiency and accuracy.
- Monitor and maintain visual merchandising standards, ensuring alignment with the brand image.
- Guarantee the boutique’s maintenance and upkeep (lighting, furniture, etc.) in accordance with the Maison’s standards.
- Stay informed about competitors’ activities and trends in the luxury fashion market to provide actionable insights.
- Develop partnerships with key stakeholders and participate in local events to strengthen the boutique’s presence.
- Align local strategies with the Maison’s overall goals to ensure consistency and sustainable growth.
- At least 5 years’ experience in luxury retail, with a strong track record in sales, client development, and team management.
- Dynamic and inspiring leadership with the ability to build and motivate high-performing teams.
- Strategic thinking with excellent analytical skills and the ability to develop and execute long-term visions.
- Expertise in delivering elevated client experiences and building long-lasting relationships.
- Solid understanding of the luxury fashion market and client behavior, particularly in international contexts.
- Fluency in English; additional languages are a plus.
A minimum of 5 years in luxury retail, focusing on sales, client development, and team management.
Competitive benefits package including opportunities for professional development and growth within the luxury fashion industry.
Alaïa fosters a culture of creativity and excellence, where employees are encouraged to embody the brand's values of timeless beauty and innovation. The workplace is collaborative, with a focus on nurturing talent and promoting a multicultural environment.