Alaïa Boutique Director

New York • USA

Monday, July 7, 2025

ALAÏA, a distinguished brand within the Richemont Group, is renowned for its commitment to excellence and innovation in the luxury fashion industry. Richemont Americas prides itself on fostering a diverse and inclusive workplace, where creativity and knowledge are cultivated to achieve unparalleled excellence. As part of this esteemed conglomerate, ALAÏA offers a dynamic environment that celebrates diversity and empowers its employees to excel.

1. Drive boutique sales to meet or exceed monthly and annual targets.
2. Identify growth opportunities and implement business action plans.
3. Develop a strong network of corporate partners and business contributors.
4. Lead by example on the sales floor, managing client relationships.
5. Elevate the in-store experience through exceptional client service.
6. Coach the team on the Alaïa selling ceremony and clienteling activities.
7. Recruit, train, and develop a high-performing team.
8. Delegate operations activities and establish clear responsibilities.
9. Conduct regular team meetings and performance reviews.
10. Ensure compliance with the Maison’s policies and brand standards.
11. Supervise boutique operations, including inventory and payroll.
12. Monitor and maintain visual merchandising standards.
13. Stay informed about competitors’ activities and market trends.
14. Develop partnerships and participate in local events.

1. At least 10 years’ experience in luxury retail.
2. Strong track record in sales, client development, and team management.

1. Dynamic and inspiring leadership.
2. Strategic thinking and excellent analytical skills.
3. Expertise in delivering elevated client experiences.
4. Solid understanding of the luxury fashion market.
5. Fluency in English; additional languages are a plus.

A minimum of 10 years in luxury retail, with proven success in sales, client development, and team management.

Expected salary range: $140,000 – $170,000, determined based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance program, and volunteer days off.

Richemont Americas is committed to creating an inclusive community where diversity is celebrated. The company fosters a culture of creativity and knowledge, encouraging employees to contribute to the community and drive change.