Alaïa Boutique Director

New York • USA

Thursday, May 22, 2025

ALAÏA, a distinguished brand under the Richemont Group, is renowned for its commitment to luxury and craftsmanship. As part of Richemont Americas, ALAÏA embraces diversity and inclusion, fostering a dynamic community where creativity and excellence thrive. The brand is dedicated to nurturing talent from diverse backgrounds, ensuring a rich tapestry of perspectives that drive innovation and success.

1. Cultivate and enhance client relationships to achieve sales targets and foster client loyalty.
2. Identify business opportunities and implement strategies to meet or exceed sales goals.
3. Lead the sales team in client development and relationship management.
4. Demonstrate sales leadership through active engagement on the sales floor.
5. Motivate the team to drive business through key product pillars.
6. Develop a robust network of corporate partners and business bringers.
7. Enhance the in-store experience by delivering exceptional service.
8. Lead and coach the team to ensure continuous guest experience management.
9. Optimize hospitality and store amenities to create unique experiences.
10. Hire and develop talent to build a best-in-class service and selling organization.
11. Create and execute a talent action plan for the store.
12. Provide qualitative feedback and utilize performance management processes to improve team engagement.
13. Drive client development strategy and support team in client relationship building.
14. Monitor luxury fashion market performance and suggest improvements.
15. Develop a marketplace strategy and participate in local events to build networks.

1. 10 years of experience in a luxury retail environment.
2. Proven track record of achieving sales targets.
3. Managerial experience in a retail setting.
4. Established network and client base in the local area.
5. Strategic thinking and business action planning skills.
6. Strong sense of initiative.

1. Leadership and team management.
2. Sales and client relationship management.
3. Strategic planning and execution.
4. Market awareness and competitor analysis.
5. Talent development and coaching.
6. Networking and relationship building.

A minimum of 10 years in luxury retail with a proven record of achieving sales targets and managerial experience.

Expected salary range: $140,000 – $160,000, determined based on relevant skills and experience.

Comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, employee assistance program, and volunteer days off.

Richemont fosters a culture of inclusion and empowerment, where diversity is celebrated, and creativity is encouraged. The company values work-life balance and supports employees in making a positive impact in their communities.