A. Lange & Söhne Sales Advisor

San Francisco • USA

Tuesday, June 17, 2025

A. Lange und Söhne, under the esteemed Richemont Group, is a prestigious name in the luxury watchmaking industry, renowned for its precision and craftsmanship. Richemont Americas is committed to fostering an inclusive and dynamic work environment, celebrating diversity and encouraging creativity and innovation across its brands. As part of this global conglomerate, A. Lange und Söhne offers a unique opportunity to contribute to a legacy of excellence and luxury.

1. Achieve and exceed personal sales targets, contributing to the boutique's fiscal objectives.
2. Represent the brand professionally, adhering to group sales policies and operational regulations.
3. Respond to client requests with attentiveness and adaptability, balancing brand initiatives and client expectations.
4. Consistently meet or surpass individual and boutique monthly sales goals as directed by management.
5. Deliver an exceptional client experience, maintaining professionalism within and outside the boutique.
6. Lead and manage all aspects of the sales process in alignment with brand policies.
7. Negotiate and handle objections effectively.
8. Identify potential sales leads and conduct targeted follow-ups to generate sales opportunities.
9. Participate in networking events to enhance brand exposure and generate traffic.
10. Maintain CRM efficiency, building long-lasting client relationships.
11. Communicate professionally with clients via telephone, email, and SMS.
12. Maintain an organized business schedule, including tasks, appointments, and continued learning.
13. Analyze client data to generate sales and build lasting relationships.
14. Resolve client issues and escalate to management as necessary.
15. Collaborate with management to support and participate in in-store and offsite events.
16. Adhere to Richemont and A. Lange und Söhne's social media and communication guidelines.
17. Maintain professional attire and language within the boutique and during official business.

1. Bachelor's Degree
2. 5+ years of experience in the timepiece industry
3. Strong critical thinking and solution-oriented skills
4. Availability and flexibility to adapt to boutique schedule changes
5. Strong verbal, written, and organizational skills
6. Proficiency in MS Office and Excel
7. Secondary language proficiency is advantageous

1. Luxury client experience expertise
2. Sales negotiation and objection handling
3. CRM management
4. Professional communication
5. Time management
6. Data analysis

A minimum of 5 years in the timepiece industry is required, showcasing expertise in luxury sales and client management.

Bachelor's Degree

Salary range: $25 - $28 per hour, determined by relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided to support community initiatives.

Richemont Americas values diversity and inclusion, fostering a workplace where creativity and knowledge are celebrated. The company encourages employees to contribute to their communities and supports a healthy work-life balance.