A. Lange & Söhne Business Analyst, Customer Intelligence

Glashütte • Germany

Friday, November 14, 2025

A. Lange und Söhne, a distinguished name in the luxury watchmaking industry, is part of the esteemed Richemont Group, renowned for its commitment to excellence and innovation. As an employer, A. Lange und Söhne offers a unique blend of regional craftsmanship and global collaboration, fostering an environment where tradition meets modernity.

1. Develop and drive the Client Data & Intelligence Roadmap, ensuring optimal data quality and reproducibility of analyses.
2. Integrate and synthesize data from various departments and external sources to uncover insights and enable data-driven decision-making.
3. Validate hypotheses using a combination of quantitative and qualitative data, leveraging a comprehensive understanding of business processes.
4. Create and communicate insights through concise reports and interactive dashboards that visualize complex data for decision-making purposes.
5. Define relevant KPIs and develop performance monitoring tools such as reports and dashboards.

1. Bachelor's degree in Business Administration, Statistics, Computer Science, or a related field.
2. Minimum of 5 years of relevant experience in a business analyst role or similar, with a strong understanding of business processes.

1. Proficiency in Customer Intelligence tools and technologies such as Google Cloud Platform, Tableau, Power BI, and CRM systems.
2. Strong analytical skills with experience in data analysis methods such as clustering, RFM, cohorts, and predictive modeling.
3. Accuracy and reliability in handling sensitive and confidential data.
4. Extensive experience in data visualization and presentation for diverse audiences.
5. Fluency in German and English.

A minimum of 5 years in a business analyst role or similar, with a strong focus on business processes and data analysis.

Bachelor's degree in Business Administration, Statistics, Computer Science, or a related field.

Competitive compensation package including a 13th salary, bonus, and monthly shopping voucher.

Comprehensive benefits including flexible working hours, sabbaticals, home office options, ergonomic workspaces, sports and health programs, family-friendly policies, and extensive development opportunities.

A. Lange und Söhne fosters a culture of innovation and collaboration, deeply rooted in the legacy of Ferdinand A. Lange. The workplace is characterized by a strong sense of community and a commitment to excellence, where employees are encouraged to contribute to the company's ongoing success and evolution.