A. Lange & Söhne Boutique Manager

London • UK

Tuesday, June 17, 2025

A. Lange und Söhne, a prestigious brand within the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury timepieces. As part of Richemont, a global leader in the luxury goods sector, A. Lange und Söhne benefits from a rich heritage and a commitment to innovation, quality, and excellence. The brand is dedicated to fostering a diverse and inclusive workplace, valuing the unique skills and perspectives of its employees.

1. Drive continuous growth of boutique performance and key results.
2. Exceed boutique budgets in alignment with brand retail strategy.
3. Plan and implement monthly meetings and actions.
4. Achieve boutique KPIs as defined by management.
5. Maximize profit by controlling and minimizing costs.
6. Lead the boutique team by clearly communicating objectives and responsibilities.
7. Develop capabilities and coach team members to reach objectives.
8. Maintain high standards of display, visual merchandising, and boutique environment.
9. Act as the brand ambassador in and outside of the boutique.
10. Ensure compliance with group and brand procedures.
11. Manage store stock quality, quantity, and back orders.
12. Ensure accuracy of stocktaking and quality control.
13. Control cash register and ensure timely sales reporting.
14. Define store navigation scenarios and mobilize sales associates.
15. Develop specific programs to acquire new high-potential customers.
16. Maintain ongoing relationships with clients and ensure special attention to VIP customers.
17. Handle client complaints and coordinate customer service-related matters.

1. Proven experience in luxury retail management.
2. Strong leadership and team management skills.
3. Excellent communication and interpersonal skills.
4. Ability to analyze sales figures and market trends.
5. Proficiency in CRM systems and clienteling strategies.

1. Entrepreneurial mindset with strategic thinking.
2. Strong technical and managerial skills.
3. Proficiency in financial control and reporting.
4. Ability to build long-lasting client relationships.
5. Expertise in visual merchandising and store operations.

Proven experience in luxury retail management, preferably within the watch or jewelry sector, with a strong track record of driving sales and managing a team.

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

A. Lange und Söhne, as part of the Richemont Group, fosters a culture that values diversity, empathy, and integrity. The company encourages a collaborative and supportive work environment where employees are empowered to innovate and excel. Commitment to sustainability and social responsibility is at the core of the brand's ethos.