24S.com Transport and Customs Assistant Intern

24S.com, a distinguished entity within the LVMH conglomerate, offers a dynamic and innovative environment for aspiring professionals in the luxury fashion sector. As part of the Selective Distribution division, 24S.com is committed to excellence and innovation, providing a platform for talent to thrive in the heart of Paris.

1. Monitor and coordinate national and international shipments from dispatch to delivery using dedicated tracking tools.
2. Identify and resolve transport incidents such as delays, losses, or damages in collaboration with carriers and clients.
3. Organize Return to Origin (RTO) transports and supplier returns.
4. Assist the customer service department in managing transport-related disputes.
5. Provide necessary information and documents to customer service for claims processing.
6. Facilitate communication between customer service and carriers to negotiate solutions.
7. Participate in meetings with customer service to discuss ongoing disputes and propose resolutions.
8. Verify carrier invoices and prepare payment requests.
9. Develop performance tracking reports for carriers.
10. Analyze transport data to identify trends, anomalies, and improvement opportunities.
11. Ensure shipment compliance with current regulations (safety, environment) and implement corrective actions.
12. Actively participate in transport process improvement projects.
13. Conduct competitive intelligence on transport practices.
14. Identify and propose improvements to optimize transport processes and reduce costs.
15. Research and propose AI-based solutions to enhance service performance.

1. Currently enrolled in a Bachelor's or Master's program (Bac +4/5) in Business School, University, or equivalent.
2. Interest in Transport, Logistics, and Supply Chain domains.

1. Proficiency in Microsoft Office Suite, particularly Excel.
2. English proficiency is advantageous for communication with international carriers.

No prior experience required, suitable for students seeking a gap year or end-of-study internship.

Bachelor's or Master's program in progress.

The position offers an array of benefits including centrally located offices in Paris, complimentary coffee, beverages, and fruits, privileged access to staff sales, and a 30% discount on selected partner brands.

24S.com fosters an inclusive and diverse workplace culture, recognizing and recruiting talent from all backgrounds. The company is dedicated to providing a supportive environment where creativity and innovation are encouraged.