24S.com CRM Project Assistant Intern

24S.com, part of the prestigious LVMH group, is a leading online luxury fashion retailer. As an employer, 24S.com offers a dynamic and innovative work environment in the heart of Paris, fostering creativity and excellence in the luxury fashion industry.

1. Assist in the operational management of CRM campaigns, including email and push notifications.
2. Coordinate the creation and scheduling of campaigns, ensuring alignment with project timelines.
3. Configure campaigns using CRM tools such as Dartagnan and Braze.
4. Validate campaign drafts with the CRM Project Manager before deployment.
5. Develop targeted customer segments for personalized experiences.
6. Collaborate with merchandising, communication, purchasing, and artistic direction teams for campaign creation.
7. Support the CRM Project Manager in developing the commercial animation plan.
8. Update commercial messages on the website and mobile app during key events.
9. Ensure brand messaging consistency across all CRM channels.
10. Propose and implement A/B tests and analyze results to improve campaign performance.
11. Monitor key performance indicators for each campaign and prepare regular reports.
12. Provide optimization recommendations and assist in launching new campaigns or CRM channels.
13. Conduct weekly market research to identify CRM best practices and innovations.

1. Currently pursuing a Bachelor's or Master's degree in Business, Marketing, or Digital Marketing.
2. Previous experience in CRM, direct marketing, or customer loyalty is advantageous.

1. Dynamic with strong interpersonal skills.
2. Creative eye with excellent writing abilities.
3. Analytical mindset with a data-driven approach.
4. Ability to manage multiple projects simultaneously with strong planning and organizational skills.
5. Fluent in French and English.

Entry-level position suitable for candidates with some exposure to CRM or marketing.

Pursuing a Bachelor's or Master's degree in a relevant field.

The position offers a vibrant work environment in central Paris, meal vouchers, unlimited access to coffee, beverages, and fruits, along with various services designed to simplify daily life.

24S.com embraces diversity and inclusivity, recognizing and recruiting talents from all backgrounds. The company culture is centered around innovation, collaboration, and a commitment to excellence in the luxury fashion sector.