Yves Saint Laurent Senior Client Advisor

Saint Laurent, a prestigious brand within the Kering Group, is renowned for its audacious style and innovative approach to luxury fashion. As part of a global conglomerate, Saint Laurent offers a dynamic and inspiring work environment that values creativity, excellence, and authenticity.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Cultivate a strong client portfolio to ensure proactive and growing business.
4. Exceed individual sales and KPI goals through a business mindset and entrepreneurial approach.
5. Create personalized, versatile, and timeless fashion silhouettes for clients.
6. Maintain a transparent and genuine attitude with clients to build unique connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to optimize business opportunities.
9. Support front and back-of-house teams to enhance team spirit.
10. Adhere to company policies and operational procedures.

1. Professional experience in high-quality service environments, preferably in fashion and accessory retail, customer service, or luxury hospitality.
2. Strong personal taste and passion for fashion culture.
3. Natural business mindset with an entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit and collaborative mindset.

1. Proficiency with tools and applications, quick learner with new technologies.
2. Ability to work in a fast-paced environment, multitask, and prioritize effectively.
3. Proactive, enthusiastic, and problem-solving attitude.
4. Excellent written, oral, and listening skills in English and the local language.
5. Adaptability to change and a growth-oriented mindset.

Preferred experience in high-quality service environments, particularly in fashion and accessory retail, customer service, or luxury hospitality.

The role offers a vibrant work environment within a leading luxury fashion house, opportunities for professional development, and a collaborative team culture.

Saint Laurent fosters a culture of creativity, excellence, and authenticity, encouraging employees to embrace change and view it as an opportunity for growth and development. The brand values audacity and originality, providing a supportive and inspiring workplace.