Watchfinder & Co. Sales Associate

Watchfinder, a distinguished name in the luxury watch retail sector, is renowned for its commitment to delivering unparalleled customer experiences. As part of the Richemont Group, Watchfinder benefits from the extensive resources and prestige of its parent company, offering employees a dynamic environment where innovation meets tradition. The company prides itself on fostering a familial atmosphere across its global teams, encouraging personal and professional growth.

1. Greet customers visiting the store or attending scheduled appointments.
2. Respond to customer inquiries via telephone, email, or the website.
3. Manage the complete sales process, from appointments and viewings to purchases and aftersales care.
4. Maintain an ongoing pipeline of customer inquiries using a diary system to maximize conversion rates.
5. Develop a personal clientele through effective selling skills, proactive client outreach, and utilization of a client book.
6. Ensure the store is clean and tidy, maintaining immaculate presentation for customers.
7. Share experiences and knowledge with colleagues to foster team development.

1. Sales-driven with experience in a target-led environment.
2. Outstanding customer service skills.
3. Highly organized with the ability to manage and prioritize workload.
4. Strong communication skills, with experience handling customer queries in person and by phone/email.
5. Fluency in English and French.
6. Ability to work both independently and as part of a team.
7. Experience in negotiation is advantageous.

1. Proactive client networking
2. Effective communication
3. Organizational skills
4. Customer service excellence
5. Bilingual proficiency in English and French
6. Team collaboration
7. Sales process management

Experience in a sales-driven, target-oriented environment is required. Familiarity with luxury retail is beneficial.

Competitive commission structure.

Employees benefit from a stimulating environment with excellent working conditions, close collaboration with a dedicated team, and opportunities for personal and professional growth.

Watchfinder fosters a family-like atmosphere, emphasizing teamwork and collaboration across all levels of the organization. The company is dedicated to personal growth and development, with numerous success stories of career advancement within the business.