Van Cleef & Arpels Sales Manager

Van Cleef & Arpels, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and timeless elegance in the luxury jewelry sector. As part of a global conglomerate, Richemont, the brand offers unparalleled career development opportunities within a dynamic and prestigious environment.

1. Collaborate with the Boutique Director to support and lead the sales team in consistently achieving or exceeding sales targets, maintaining a strong presence on the sales floor.
2. Develop and implement client development strategies with new and existing clients, while creating a long-term sales strategy to boost loyalty and sales volume.
3. Guide the team in achieving performance goals through feedback, coaching, and successful sales closures.
4. Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention.
5. Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth.
6. Assist the Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards.

1. Bachelor’s degree in a relevant field.
2. 5-7 years of experience in a luxury retail environment.
3. Prior supervisory experience.

1. Strong selling and closing skills.
2. Proficiency in Excel and Word.
3. Excellent communication, problem-solving, and interpersonal skills.
4. Strong networking abilities, particularly with high-profile events.
5. Fluency in a foreign language relevant to the market is preferred.

5-7 years of experience in a luxury retail environment with prior supervisory experience.

Bachelor’s degree in a relevant field.

Salary will be negotiated based on skills and prior work experience. This role is annual bonus eligible.

Richemont offers a comprehensive benefits program including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and 401(k) with employer match. Paid time off, wellness reimbursement, and volunteer days off are also provided.

Van Cleef & Arpels fosters a culture of excellence and innovation, where employee career development is paramount. The Maison offers an enchanting work environment with extensive training on its rich history and craftsmanship, encouraging employees to grow and excel.