Vacheron Constantin Senior Client Advisor

Vacheron Constantin, a prestigious name under the Richemont Group, stands as the world's oldest watchmaker in continuous production since 1755. With its headquarters in Geneva, Switzerland, and a global retail network spanning nearly 200 points of sale across 36 countries, Vacheron Constantin is synonymous with unparalleled craftsmanship and luxury. Richemont Americas, as part of this esteemed conglomerate, is committed to fostering an inclusive and diverse workplace, celebrating the rich tapestry of its employees' backgrounds and experiences.

1. Consistently achieve and exceed individual and boutique monthly sales targets.
2. Cultivate and maintain strong client relationships both within and outside the boutique.
3. Proactively develop new and existing clientele, with a focus on high-value and bespoke sales.
4. Provide exceptional customer service and expert product knowledge.
5. Assist clients with customer service needs before and after sales.
6. Ensure compliance with all security and operational policies and procedures.
7. Participate in daily boutique operations, including set-up, breakdown, and maintenance.
8. Train new employees on sales and visual standards.
9. Engage in daily and annual inventories and cycle counts.
10. Assist with special projects, including price changes and back-office responsibilities.

1. 5 to 7 years of experience in luxury retail, service, or hospitality.
2. General knowledge or interest in timepiece movements.

1. Strong understanding of customer service needs and priorities.
2. Excellent interpersonal and communication skills.
3. Proficiency in computer skills; SAP exposure is a plus.
4. Ability to manage multiple tasks with precision.
5. Additional language skills are a plus.

5 to 7 years of previous experience in luxury retail, service, or hospitality environments, with a general knowledge or interest in timepiece movements.

College degree preferred.

Salary will be determined based on relevant skills and experience. Richemont offers a generous compensation and benefits package for eligible employees.

Richemont provides a comprehensive benefits program, including medical, dental, and vision plans, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also offered volunteer days off to support community initiatives.

Vacheron Constantin, as part of Richemont, fosters a culture of excellence, innovation, and inclusivity. The company values the diversity of its workforce and believes in empowering employees to contribute creatively to the brand's legacy. The workplace environment is dynamic, with a commitment to personal and professional growth, encouraging employees to craft the future of luxury watchmaking.