Vacheron Constantin Client Advisor

Vacheron Constantin, a distinguished member of the Richemont Group, stands as a paragon of luxury watchmaking with a legacy spanning over 270 years. The brand is renowned for its commitment to excellence, innovation, and the creation of timepieces that are both technically superior and aesthetically distinctive. As an employer, Vacheron Constantin fosters an environment where employees are valued as unique contributors to the brand's storied history and future success.

1. Deliver personalized premium client experiences, demonstrating expertise with curiosity and humility.
2. Develop and maintain long-term client relationships, ensuring clients feel valued and engaged.
3. Achieve and exceed sales targets while adhering to retail guidelines.
4. Handle negotiations and objections with ease, ensuring client satisfaction and repeat business.
5. Act as a brand ambassador, communicating the Maison's values, history, and unique offerings with passion.
6. Assist with daily boutique operations, including merchandising, inventory management, and compliance with security and operational policies.

1. Proven success and experience in luxury retail or a similar sales and customer service position.
2. Strong knowledge of the local market, including competitors and client demographics.
3. Fluency in English; proficiency in additional languages is highly advantageous.

1. Dynamic, passionate, and self-driven with a focus on quality service.
2. Excellent communication and interpersonal skills, with the ability to develop and nurture client relationships.
3. Organized and familiar with general IT skills, including MS Office.
4. Action-oriented and assertive in negotiations, with a strong team-player mentality.

Experience in luxury retail or service in a similar sales and customer service role is required.

Employees benefit from a caring, transparent, and flexible work environment, fostering personal and professional growth.

Vacheron Constantin offers a workplace culture that emphasizes excellence, belonging, exploration, and fulfillment. The company values transparency and opportunities for personal achievement, ensuring a supportive environment where employees can thrive and contribute to the brand's legacy.