Vacheron Constantin Boutique Manager

Vacheron Constantin, a distinguished member of the Richemont Group, stands as the world's oldest watchmaker in continuous production since 1755. With its headquarters in Geneva, Switzerland, the brand operates a prestigious global retail network encompassing nearly 200 points of sale across 36 countries. Renowned for its exceptional heritage, Vacheron Constantin is committed to excellence and innovation, fostering a community of dedicated professionals who share a passion for luxury and craftsmanship.

1. Achieve quantitative and qualitative targets aligned with Maison objectives.
2. Develop and implement dynamic action plans to enhance boutique performance.
3. Initiate boutique events and activities to increase sales and customer traffic.
4. Monitor local business environment and competitor activities to inform sales strategies.
5. Drive and oversee CRM and clienteling initiatives in collaboration with boutique and regional teams.
6. Cultivate individual relationships with clients and prospects, focusing on VVIP relationships.
7. Inspire and manage the boutique team, fostering a cohesive and motivated work environment.
8. Design optimal team organization, recruit suitable profiles, and manage talent pipeline.
9. Identify and address team training needs and individual development plans.
10. Ensure adherence to brand values and presentation rituals, acting as a brand ambassador.
11. Manage boutique operations in compliance with brand and group policies.

1. Proven experience in people management and team leadership.
2. Demonstrated success in managing a team within a luxury retail environment.

1. Strong interpersonal and communication skills.
2. Problem-solving abilities.
3. Entrepreneurial spirit and client-oriented mindset.

Prior experience in managing a team within the luxury retail sector is required.

The position offers a comprehensive benefits package, including opportunities for professional development and growth within the prestigious Richemont Group.

Vacheron Constantin fosters a culture of excellence, innovation, and collaboration. The brand values its rich heritage while encouraging its team to trailblaze a brighter future. Employees are part of a global community dedicated to luxury craftsmanship and exceptional service.