Tiffany & Co. Operations Professional

Tiffany & Co., a renowned name in the luxury jewelry sector, is part of the LVMH Group, a global leader in high-quality products. Tiffany is celebrated for its exquisite craftsmanship and timeless elegance, offering employees the opportunity to be part of a legacy that honors special moments in customers' lives through exceptional service and personalized experiences.

1. Lead back-of-house operations in a Tiffany store.
2. Provide exemplary client service and collaborate with store leadership to support team initiatives and sales goals.
3. Act as a key holder and manager on duty in the absence of a manager, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure compliance with internal control procedures and maintain inventory accuracy.
5. Support operational efficiency objectives and provide feedback on process improvements.
6. Mentor team members to enhance performance when acting as manager on duty.
7. Cultivate client relationships to drive loyalty and sales.
8. Execute operations and sales support functions to meet or exceed sales targets.
9. Collect and manage customer data to foster client relationships.
10. Deliver memorable in-store experiences as a Tiffany brand ambassador.
11. Implement standard processes to optimize hospitality and store amenities.
12. Resolve client and employee concerns with sound judgment and knowledge of policies.

1. 2-3 years of experience in retail operations, with knowledge of merchandising, client service, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Authorization to work in the United States.

1. Leadership and team coordination
2. Client relationship management
3. Operational efficiency
4. Analytical thinking
5. Proficiency in Microsoft Office
6. Flexibility and adaptability

Minimum of 3 years in retail operations, with a focus on merchandising, client service, and administration.

A college/university degree is preferred. Graduate Gemologist degree or GIA coursework is desirable.

The pay range for this role is $21.25-$28.75 per hour.

Competitive compensation, opportunities for career advancement, and the chance to work with a prestigious luxury brand.

Tiffany & Co. fosters a culture of excellence, where employees are encouraged to create meaningful connections with clients and contribute to the brand's storied legacy. The workplace is dynamic and supportive, valuing innovation and collaboration.