Tiffany & Co. Operations Coordinator

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its commitment to creating unforgettable experiences for its clientele. As part of the LVMH group, Tiffany & Co. upholds a legacy of excellence and innovation, offering employees the opportunity to contribute to a storied brand that values creativity, dedication, and the pursuit of perfection.

1. Lead and manage all back-of-house operations within the Tiffany store.
2. Provide exceptional client service and collaborate with store leadership to support team initiatives and drive sales goals.
3. Act as a key holder and manager on duty in the absence of a manager, overseeing order fulfillment, inventory management, and client service activities.
4. Ensure compliance with internal control procedures and maintain inventory accuracy.
5. Support operational efficiency objectives by enhancing productivity and providing feedback on process improvements.
6. Mentor team members to improve performance when acting as manager on duty.
7. Deepen client relationships to foster loyalty and increase spending.
8. Execute operations and sales support functions to achieve or exceed sales targets.
9. Collect and utilize customer data to cultivate new and existing relationships.
10. Enhance in-store experiences by delivering memorable client interactions and acting on feedback.

1. 2-3 years of retail experience in operations with knowledge of merchandising, client service, administration, and shipping.
2. Strong analytical skills.
3. Proficiency in Microsoft Word and Excel.
4. Ability to work flexible retail hours, including nights, weekends, and holidays.
5. Organized and detail-oriented.
6. Flexibility to adapt to varying tasks based on business needs.
7. Authorization to work in the United States.

1. Leadership and team management
2. Client service excellence
3. Operational efficiency
4. Inventory management
5. Analytical and problem-solving skills
6. Proficiency in Microsoft Office Suite
7. Adaptability and multitasking

Minimum of 3 years in retail operations, with a comprehensive understanding of merchandising, client service, administration, and shipping.

A college/university degree is preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is desirable.

The hiring range for this position is $22.53 - $30.48 per hour, dependent on relevant skills and experience.

Competitive hourly wage, opportunities for professional growth, and a dynamic work environment within a prestigious brand.

Tiffany & Co. fosters a culture of excellence, innovation, and dedication to providing unparalleled client experiences. Employees are encouraged to contribute their unique talents and perspectives, ensuring the brand remains at the forefront of the luxury jewelry industry.