TAG Heuer Client Advisor

TAG Heuer, a distinguished name in the luxury watch industry, is part of the prestigious LVMH Group. Renowned for its avant-garde spirit and innovative designs, TAG Heuer offers employees the opportunity to work within a dynamic and forward-thinking environment, where the fusion of tradition and modernity is celebrated.

1. Drive boutique sales by achieving personal KPIs and delivering exceptional in-store experiences.
2. Support team members and collaborate to enhance overall boutique performance.
3. Utilize omnichannel sales strategies to optimize client experiences across all touchpoints.
4. Propose innovative ideas for sales development, including merchandising and events.
5. Act as a brand ambassador, embodying TAG Heuer's DNA at events and in the boutique.
6. Achieve clienteling objectives through effective outreach and appointment management.
7. Collect and leverage qualitative client data to foster personalized client relationships.
8. Communicate the brand story and technical details to build trust and long-lasting client connections.
9. Contribute to daily operations, including inventory management, cash handling, and store maintenance.
10. Ensure compliance with retail and administrative processes, including visual merchandising and grooming standards.
11. Coordinate aftersales operations and ensure client satisfaction.
12. Foster a positive, inclusive, and supportive work environment.

1. Minimum 2 years of experience in a luxury retail environment.
2. Fluency in English and the local language; a third language is advantageous.
3. In-depth knowledge of luxury watches, lifestyle trends, and new technologies.

1. Strong selling skills, including client discovery, product presentation, and sales closing.
2. Understanding of sales KPIs, such as traffic, conversion rates, and sales volume.
3. Proficiency with digital tools and clienteling KPIs.
4. Excellent interpersonal and communication skills.
5. Ability to work effectively in a fast-paced and dynamic environment.
6. Adaptability and flexibility in proposing new ideas and solutions.
7. Team spirit, integrity, and transparency.
8. Digitally savvy with strong presentation skills.

A minimum of 2 years of experience in luxury retail is required.

TAG Heuer offers a comprehensive benefits package, including medical insurance, a bonus or commission structure, paid time off, retail holiday pay, a 401k plan with automatic employee contributions, and employee assistance programs.

TAG Heuer fosters an inclusive and dynamic workplace culture that values diversity and encourages innovation. Employees are empowered to embody the brand's avant-garde spirit, contributing to a collaborative and supportive environment where creativity and excellence are celebrated.