Sephora User Experience and CRO Manager

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its innovative approach to beauty retail. As part of a global conglomerate, Sephora offers a dynamic and inclusive work environment, fostering creativity and excellence in the luxury fashion industry.

1. Supervise timelines and projects assigned to application services team members.
2. Recruit and train application services team members.
3. Lead, oversee, and propose the selection, implementation, and enhancement of differentiated content, products, and correct product allocation in differentiated channels and GWPs.
4. Propose, lead, and oversee the construction of the WEB P&L.
5. Evaluate systems, applications, and hardware/software processes to facilitate a broader information systems strategy.

1. Advanced English proficiency (mandatory)

1. Proficiency in Microsoft Office Suite, Google Analytics, and Appsflyer.
2. Understanding of internet/intranet, network environments, and specific protocols used within the organization.
3. Sense of urgency and prioritization.
4. Customer service orientation.
5. Project management skills.

Minimum of 5 years of relevant experience.

Sephora offers a hybrid working mode, combining the flexibility of remote work with the collaborative environment of in-office presence.

Sephora prides itself on a culture that values innovation, diversity, and the continuous development of its employees. The brand encourages a collaborative atmosphere where creativity and strategic thinking are highly valued.